We care about your privacy and want you to feel comfortable when using our services. That is why below we present the most important information on how we process your personal data and on the cookies used by our Shop. This information has been prepared with the GDPR, the General Data Protection Regulation, in mind.

PRIVACY POLICY

Thank you for your interest in our online shop. Protecting your privacy is very important to us. In this privacy policy you will find detailed information on how we handle your data.

Who is the controller of your data?

The controller of your data is:

ASTEK spółka z o.o., with its registered office in Długie, at Długie 11C, VAT number (NIP): 538-185-98-96, KRS number: 0000779423 (“Astek”, “we”).

How do we process your data?

Your personal data is processed for the following purposes:
Using the site, account

We process personal data in order to provide services, including registration and maintaining an account through the website www.lindohome.pl. The legal basis for processing personal data is the performance of the agreement for the provision of electronic services, in accordance with the terms (Article 6(1)(b) GDPR).

Orders

We process personal data in order to accept an order, conclude an agreement and fulfil the order, including handling payments and shipping the products or preparing them for collection.
The legal basis for processing is taking steps prior to entering into an agreement, the performance of the agreement (Article 6(1)(b) GDPR) and compliance with obligations arising from tax and accounting regulations (Article 6(1)(c) GDPR).

Sending messages about products, services and promotions

If you give your consent, we will process your data in order to send you e-mail or text messages about our products, services, promotions and the shop's activity, and to analyse our marketing activities. Personal data is processed on the basis of our legitimate interest in carrying out marketing activities (Article 6(1)(f) GDPR).

Advertising

We use your personal data to display advertisements on this site and on other websites, and to measure the effectiveness of our marketing activities. These advertisements may be unrelated to your preferences, matched to the topic of the site, or matched to your preferences and interests (for example, based on data about your activity on this site). The legal basis for processing personal data for this purpose is our legitimate interest (Article 6(1)(f) GDPR).

Social media

When you visit our pages on social media (Facebook, Instagram), we process your personal data. We do so to promote our business, to communicate with users, and for statistical and analytical purposes. We process the personal data of users of our social media pages in accordance with the terms and policies of those platforms. The personal data used for these purposes includes in particular: names, usernames, profile pictures and other publicly available photographs, the names of people who like or follow the pages and content, data contained in posts, comments and reviews published by users, users' reactions and other activities, and other data published by users on our social media pages. The legal basis for processing is our legitimate interest (Article 6(1)(f) GDPR).

Please note that, in relation to data processing under our pages on the Facebook platform for statistical purposes, we act together with Facebook Ireland as joint controllers of your data. The joint-controllership arrangements can be found at www.facebook.com/legal/controller_addendum
We use Facebook products in accordance with the Facebook terms. More information on page statistics can be found at www.facebook.com/legal/terms/page_controller_addendum
More information on how Facebook Ireland processes personal data, the legal basis and the ways of exercising data subjects' rights against Facebook Ireland can be found in the Facebook Ireland Data Policy at www.facebook.com/about/privacy

Competitions

When you take part in a competition we organise, we will use your personal data to organise and decide the competition and to deliver prizes, on the basis of our legitimate interest (Article 6(1)(f) GDPR). If winning a competition entails tax and accounting obligations, your personal data will also be used to fulfil those obligations, on the basis that it is necessary to comply with a legal obligation (Article 6(1)(c) GDPR).

Statistics, analytics, improving services, improving user comfort and ensuring the IT security of the site
For these purposes we process your personal data including in particular your IP address, information on your operating system, device type, browser, language preferences, unique ID and device ID, and information on your activity on the site. The legal basis for processing is our legitimate interest (Article 6(1)(f) GDPR).

Cooperation with contractors

We process personal data in order to conduct cooperation, ensure communication, and conclude and perform agreements.

• we process the personal data of our contractors who run a sole-trader business or who conclude agreements with us as individuals on the basis that it is necessary to take steps prior to entering into an agreement and to perform the agreement (Article 6(1)(b) GDPR)
• we process the personal data of contractors' representatives, including in particular their name, contact details and other data given in the agreement, power of attorney or KRS extract, on the basis of our legitimate interest in conducting cooperation and in concluding and performing agreements (Article 6(1)(f) GDPR)
• we process the personal data of contractors' employees, including in particular their name, position and business contact details, on the basis of our legitimate interest in conducting cooperation and performing agreements with contractors (Article 6(1)(f) GDPR).

We also process this personal data in order to comply with obligations arising from the law, including tax and accounting regulations (Article 6(1)(c) GDPR), and for marketing purposes on the basis of our legitimate interest (Article 6(1)(f) GDPR) in promoting ourselves and our products and services, improving our services and products, and building business relationships.

The personal data of contractors' representatives and employees is most often provided to us by the contractor concerned.

Contact, answering questions

We process your personal data in order to answer enquiries, maintain communication or take other actions in connection with a message received from you. The legal basis for processing your personal data for this purpose is our legitimate interest (Article 6(1)(f) GDPR).

Claims, complaints

If you submit a complaint, we will process your personal data in order to consider it in accordance with the terms. The legal basis for processing personal data is the performance of the agreement (Article 6(1)(b) GDPR). In the event of misunderstandings, breaches of the terms or of other agreements, we will also process your data in order to establish, pursue or defend claims. The legal basis for processing is our legitimate interest (Article 6(1)(f) GDPR).

In most cases where we ask for personal data, providing it is voluntary; however, depending on the situation, not providing it means that it will not be possible to make purchases, send an enquiry or take part in a competition. Providing some data may be required by law, for example specific data required to fulfil a tax obligation. In such situations, not providing the data will, for example, make it impossible to deliver a competition prize to you.

How long do we keep your personal data?

We process your personal data for the period necessary to achieve the purposes of processing. If your personal data is no longer needed for the purposes of processing described in this Privacy Policy, we will delete it promptly. In particular:

• where we process data in order to perform an agreement and provide services, we will keep it until the agreement is performed and then for the limitation period for claims arising from the agreement, which is usually 3 or 6 years but may be longer in special cases provided for by law
• where we are subject to legal obligations, including tax and accounting obligations, we will keep personal data for the period required by the specific legal provisions
• where processing is based on consent, we will process the data no longer than until consent is withdrawn
• where processing is based on a legitimate interest, we will process the data no longer than until we accept an objection to the processing as effective
• in the case of competitions, we will process the data for the duration of the competition and for the period needed to award prizes and consider complaints
• in order to establish, pursue or defend claims, we will process your data for the limitation period for claims, which is usually 3 or 6 years but may be longer in special cases provided for by law.

To whom do we disclose your personal data?

For our site to work properly we need the support of external providers. To provide their services, these providers will have access to personal data to the extent necessary. We can divide them into two groups:

• Service providers to whom we pass personal data and who are subject to our instructions as to the purposes and means of processing that data (so-called processors): hosting and site maintenance providers, IT and application service providers, providers of tools for analysing traffic and activity on sites and applications, marketing agencies, accounting and bookkeeping firms, and providers of tools for personalised marketing campaigns.

• Service providers who independently determine the purposes and means of processing personal data (controllers): advertising network operators, law firms, auditors, advisers, postal operators, courier companies, telecommunications operators, payment operators, including deferred-payment operators.

In addition, we disclose personal data where such an obligation arises from applicable law, in particular at the request of the prosecutor's office, the police and other state authorities.

As a rule, we do not transfer personal data outside the European Economic Area (EEA). If, however, we do transfer data to an entity established in a country outside the EEA, we exercise due care to ensure that the transfer is lawful and that appropriate safeguards are in place. This includes in particular the use of the so-called standard contractual clauses approved by the European Commission. To obtain a copy of the standard contractual clauses, please contact us.

What rights do you have?

In connection with the processing of your data you have the right to request:

• access to personal data
• its erasure
• rectification of personal data
• restriction of the processing of personal data
• transfer of personal data to another entity.

You also have the right to:

• object, on grounds relating to your particular situation, to the use of your personal data on the basis of our legitimate interests (if such an objection proves justified and there is no other legal basis for processing, we will delete the data to which the objection relates), and to object to the processing of your personal data for direct marketing purposes, including profiling
• withdraw your consent to the use of personal data at any time; withdrawing consent does not affect the lawfulness of use based on consent before it was withdrawn
• lodge a complaint with a data protection authority. In Poland this authority is the President of the Personal Data Protection Office (UODO).

How can you contact us?

If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact us at: kontakt@lindohome.pl or at the postal address given above.

Cookies

Cookies are small text files installed on your devices when you browse websites. Cookies usually contain the name of the website they come from, how long they are stored on the end device, and a special number. We and our advertising partners store cookies on your devices if you consent to this. This does not apply only to cookies necessary to provide the services.
By changing your browser settings accordingly, you can delete cookies already stored (for example, together with your browsing history and cache files) or block the storing of new cookies. Depending on the settings used, you can block or delete all cookies or only some of them. You can also choose to browse our site in “private” mode, which will limit the data transmitted.
To find information relating to a particular browser, visit the website of its provider. Below is information on managing cookies in the most popular browsers:

Internet Explorer™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Chrome™: https://support.google.com/chrome/answer/95647?hl=en
Firefox™: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Opera™: https://help.opera.com/en/latest/web-preferences/#cookies

If you do not consent to the use of cookies, the functionality of our website may be limited.
We use cookies for the following purposes:

• providing electronic services. These files are necessary to ensure the proper functioning of the site and its features, i.e. making purchases, ensuring security and preventing fraud
• performance measurement, usage statistics and analytics. The data collected using these files is needed for analyses of how our sites work and for improving them
• marketing activities. This data allows ads to be selected and delivered to the user, and the delivery and effectiveness of those ads to be assessed, both on our sites and on other websites and applications. In addition, we may share information such as an encrypted e-mail address or device details and a customer identifier with third parties, for example Facebook or Google, in order to present tailored and relevant ads on other websites and in applications. We also collect data on interactions with a given ad, for example whether the displayed ad was clicked and whether the click led to a purchase. In carrying out marketing activities we cooperate with external partners to manage marketing campaigns and to reach users on other websites and in applications.

For performance measurement, statistics and analytics of the use of our sites we use Google Analytics technology. You can block data collection by Google Analytics using your browser settings. You can also block Google Analytics from receiving information about your activity on our site using the solution available at: https://tools.google.com/dlpage/gaoptout

Data processing in connection with the above web analytics takes place on our servers. At any time you can object to the collection and storing of data in the future.

Updates to the Privacy Policy

This Privacy Policy may be updated from time to time. We will post information on any significant changes to our Privacy Policy on the site, and indicate the date of the last update at the top of this document.